JO
Jo-Ann Stores
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A total mess of an order
I ordered 8 yards of one kind of fabric. I received a note that I would get my order in 2 pkgs; first pkg arrived and stated it was 5 yards, but contained 2 cuts of 3 yards and 2 yards. I have now received the second pkg containing 3 yards. I contacted their customer service and was told that they do not guarantee a continuous cut! So, bottom line for me is that obeviously, on mail orders, they are sending out their leftovers. I needed 8 yards for a project, NOT 3 pieces of 3, 2, and 3 yards. This is shameful for a fabric store.