SP
Spafinder
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The ordering process is quite confusing…
The ordering process is quite confusing and i ended up purchasing 2 $200 gift cards (an E-gift and then a physical card) and when i opened a claim to inquire about what happened, their answer was that my claim was closed because the transaction was already processed so there was nothing that could be done. That is ridiculous, they should be able to refund. Their only recourse was to go to a gift card trade site. This is terrible as I can't just go without $200 in a pay cycle. Why should I have to spend time and energy to find someone to trade with when it was an honest mistake. This was a terrible customer experience which will make me not use them in the future.