Zavvi
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WORST COMPANY ON THE PLANET
Edited my post My order didn’t arrive, had to message on a portal which provides very slow replies. Completed a failed delivery disclaimer hoping for a quick resolution and not, I am in limbo no item and the item being £160 had to replace this!!! I understand they need to investigate but the slow replies via a portal is frustrating won’t be using them again Update They now state I’m not getting my money back, even tho and I quote - Royal Mail have initially advised that their records show the parcel as delivered, and the GPS scan matches your property. However, we have highlighted to them that: The delivery photo shows the parcel left outside, not handed to you. The tracking record states the parcel was “signed for” by yourself, when you confirm no signature was given. No Safeplace was authorised on your account, meaning the delivery should not have been left unattended. AVOID THIS COMPANY AT ALL COSTS FOLKS