National Car-rentals
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AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!! This firm is clearly scamming its customers as much as possible. I have just been charged £1,300 for a new windscreen replacement for a very minor chip in the windscreen. A few things to note about that: - I only drove the car to a resort and back; never heard a thing in terms of impact so I am really not sure it was me. - The chip is small and right down near the scuttle panel, so no where near the sightline of the driver. So even if it is real, why not just do a chip repair, why replace the entire windscreen?! - The photo they sent of the 'chip' looks like no windscreen chip I have ever seen in my life. It is just a white spot......oddly the same colour white as the pen they have ringed the 'damage' with for the benefit of the photo. What a coincidence. - Even if it is true and the chip does exist and I was driving when it happened, how is a minor chip on the windscreen, not considered 'wear and tear' as per their t&c's? Do yourself a favour, shop else where and put these scammers out of business.