Five Star Properties and Bliss Beach Rentals
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Perfect house for our family reunion
I was very impressed with the customer service. I appreciated Anthonys help in finding our family a new rental when the one we originally booked was sold and removed from the lease program. I appreciated the phone calls prior to our stay as well as the call the day before checking out to ask if we had questions. Upon our arrival, we could not enter the house because we had been given an incorrect code. We could not reach anyone by phone for help. After sitting in our cars with the AC on for an hour my husband headed out to find the realty office. He did not receive a warm welcome there. After receiving the correct code, we discovered that the elevator was not working. A repairman was sent to the house, but was unable to repair the elevator until the following day. In the meantime, fourteen family members had to unload cars and carry luggage up and down three flights of stairs. Those are the reasons I gave a four star rating. The house was absolutely gorgeous and perfect for our family reunion. We hope to stay again one day.