Liam Hughes

Liam Hughes

Member since Invalid Date
1
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1 out of 5 stars
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Reviews by Liam Hughes

RE

Regain

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1 out of 5 stars

Save your money and find an actual therapist locally.

Just a bit rubbish. My wife signed us up and immediately paid for 6 months up front at a discount. We signed up and waited. We were quickly "matched" with a therapist who appeared to be totally unsuitable. This was some guy in America (were in the UK) and seemed to specialise in "veteran issues". Were not and have never been in the army and we wanted to discuss our relationship. I immediately emailed the company requesting a refund. Uk distance selling regulations would of allowed this to happen. The problem is regain.us is based in the Us and does not abide with UK or EU law. So we tried again, we had another therapist "matched". She seemed nice, but two sessions in she told us she wasn't qualified to work with us and she'd have to cancel our sessions as she could only work in the US. There was then a weird bit where she asked us to pray with her... So third therapist. Seems nice enough, again, but one very brief half hour session and few messages and we've had enough. So in the 6 months we've paid for, we've actually had 3 sessions and been booked with 3 different therapists. Suddenly that special offer isn't so special.