Lloyds Bank Insurance
View company profile →
Cannock branch Helen…
Called into branch today got to speak to a lovely lady called Helen I was having trouble making a payment she took us into a private area where I explained , she kindly sorted it all out for us and payment been accepted , she answered lots of other questions I had regarding being new to Internet banking she talked me through everything and didn't rush me she went above and beyond to help me a nd my husband she made us feel really valued I cannot sing her praises enough what an asset to the lloyds bank she is and this is not first time she has helped me I came into branch on 16th of October in a very anxious vulnerable state thinking I was being scammed again she was brilliant she checked things out for me and looked to see who had taken the payment I came out of branch feeling relaxed and calm what brilliant customer service I did write a review that day but not sure where it went so grateful