Wine Spies
View company profile →
This Company is a Scam and Lies Incessantly
In relation to my review, the company claims that I gave them the wrong address and was disrespectful. All of their accusations are a complete lie. I changed my delivery address IN their system 4 weeks before I initiated shipment and I have screenshots from their company personnel admitting fault. I also attempted to assist them by trying to re-route the shipment but was unable to because FedEx policy enables only the shipper to do that. I asked them why they didn’t just change the address mid-route and the employee lazily told me “we are unable to” when they just didn’t want to. I then let them just re-ship the wines when they got them instead of demanding a refund because I act in good faith but they decided to deliberately go radio silent and steal with the excuse of “punishment.” The people who work there are jokers and burnouts. To date, they have yet to refund me all of the money across my 4 different accounts and only did so because of my previous scathing review and because they have to save face. All of the above is present in text messages and will easily be furnished. I have no choice but to have my personal attorney sue them for both monetary damages and defamation.