Nancy

Nancy

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Nancy

ME

Medical Alert

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1 out of 5 stars

They refunded less than half after posting here and BBB.

The refund policy was not honored. I emailed Daniel H. over and over after he sent the refund label and the package (unopened) was received. Spoke to a rep (Maria E ) who told me that a refund was never initiated. Asked to speak with a manager and "they were busy." I will never see the 300 dollar refund. I wrote to the BBB and the company has no record of the purchase. I should have researched prior. Despicable. I can also provide, email exchange, refund label, tracking information and people I've spoken with. It gets better. They refunded less than half.