AUTOPAY
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Horrible-DO NOT USE
This is the worst experience with a refinance offer! We got a letter stating we were preapproved for an auto refinance at 4.06%. We have excellent credit, so we decided let’s refinance our truck and save a few percent! So we let them “process” the offer and it came back at 7.5%!!!! That is worse than our current loan! Now we have a useless credit pull for no good reason by a no good company!!! DO NOT USE this company!!!! Here is the response from the company, which basically says the offer of 4.06% is a scam: For the lenders to make money right now they have to lend higher than what they’re receiving the money at which is 5.5%, that’s why rates that customers are getting are higher than that even. Harrison K hkell@ autopay.com Edit post reply: Based on the Autopay reply they make it sound as if they found something unfavorable on our end. So for anyone reading this you be the judge- my credit score is over 800 and the vehicle we were looking to refinance is a 2022 Ram 2500 with 5700 miles…..yes 5 thousand 7 hundred in still brand new condition. With that information you decide if you want to use this company based on the information provided in their misleading letter.