AR
Archies Footwear
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Exceptional service that turned a mistake into a great experience
I received the wrong size (due to a third-party warehouse mix-up), but the customer service team at Archies handled it brilliantly. No stock answers, no delays—just fast, human, genuinely helpful support. Ken, in particular, was fantastic. He went above and beyond to fix the issue quickly and with real care. It’s rare these days to feel like a company actually listens, but Archies truly do. This experience has only deepened my respect for the brand. We all know the product is superb — no question there. It’s clear they hold themselves to high standards and value their customers. What could’ve been a frustrating situation ended up reminding me why I love supporting companies like this.