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Am blowing smoke

Am blowing smoke

Member since Invalid Date
2
Reviews
1.5
1.5 out of 5 stars
Average rating

Reviews by Am blowing smoke

TO

TopCar

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1 out of 5 stars

Pickup at Lanzarote airport

Pickup at Lanzarote airport, reasonably quick but rude and arrogant if not paying the additional insurance. Vehicle parked outside of airport in the pitch black with no means of inspecting the vehicle, took ages to find it as disnt have unlock facility on key and had to physically unlock so cluldnt even look for indicator flashing to guide us, no handover documentation showing previous damage etc. Photos taken the next morning of existing damage and emailed to topcar but no acknowledgement as yet! We expect a battle on return as they have already held £900 deposit Luckily we have a seperate excess insurance policy in place Probably best to read reviews of all providers and pick accordingly, this bunch may appear cheap but there method of clawing back money through the previous damage scam all makes sense

PU

Pure Electric UK

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2 out of 5 stars

Disappointed with the lack of response

Disappointed with the lack of response, I ordered a scooter and need to arrange return, I have followed the correct process and raised tickets but am still waiting!. The scooter is still fully boxed in its original packaging as we decided to return before even opening. I hope that this trustpilot review may actually lead to a response from pureelectric and resolve the issue as we have over £400 to be refunded. Of course I appreciate that 'changed my mind' refunds are a pain but they are nevertheless there for a reason. Please make this right