DriveTime Car Sales
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I got a loan and made a appointment the…
I got a loan and made a appointment the same day. I met with James. He showed me a truck that did meet what I was looking for but I was concerned about the price. I did mention to him j had a loan and I think it was above the loan amount. We both was a little unsure how the loan process went because he hasn't been there that long. I spoke to a very friendly young woman at the front desk who explained the process to me. I also had to keep explaining to James that I still thought that vehicle was to much. He wasn't even trying to look for another vehicle for me. I had to tell him I wanted to look at other vehicles im not set on one vehicle and I would like to see something lower priced. He then goes to get a Nissan Arcadia or another truck that was more than the first truck. I spoke to the nice lady at the desk. Oh wait I did ask James abt another truck he did say they had a jeep. But he didn't mention what kind so I said no I didn't just want a jeep Cherokee because that's what he said. When I went to the desk the young lady said they had grand jeep Cherokees. I said oh ok I looked at them before. So James goes and gets them. Wanted me to test drive. I said no just run 2 of these Trucks. So me,one of my girlfriends and my nephew have Been there few hours. So he sends me a link and wants access to my bank account. I said I don't feel comfortable giving u access to my account. He said they need to see up until the last day or something so that's why they need access. So luckily my friend was there because she told me to take pictures of my transactions and send them to him as a email so they couldn't have access to my account. So the next thing was I receive social security and me and my mom share account. And on the statement because her name was first they told me she had to sign on as a co signer. I was like what! It said her name and for my name. But if he would have flipped the paper I had my own paper with just my name on it. I never went through this. I paid off my other truck a little over a year ago . And didn't need her or anyone to sign for me. I was selling my truck and was getting something else. Now I will take my loan without needing mom to sign and purchase a vehicle somewhere else! You should have flipped the page because you lost out n a sale! ... Your reply sounds stupid and automated! Still doesn't make up for the fact that I had my own approved financing! And your only problem was from what I was told both me and mom's name was listed on paperwork. And her name was on top. So she needed to sign but I was approved for the loan. Then I had separate paper with just my name and my deposit. You just wanted her to be a co signer. But after reading the reviews from BBB! I'm so glad this happened! Because your reviews are horrible on there! So thank you