Luggage Delivery Company
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Misleading, no shipping provided and yet to refund
The initial customer service seemed great- I had not completed my booking and received a phone call to follow up and answer any questions I may have had. I later completed the booking, only to be informed AFTER payment of additional size restrictions (I was shopping a surf board and a box, nothing crazy). I queried these and was told i would need to pay an additional 50% to the price to secure the booking. I then discovered I had been charged in USD rather than NZD, as might have been expected on a NZ website. It has been five weeks and I am still awaiting a refund. I am glad to see others have had positive experiences but unfortunately this has not been mine.