Lyca Mobile UK
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Did not sign up for auto renewal as my…
Did not sign up for auto renewal as my friend got me the sim, contacted them by phone 4 times i had to call them as they kept forwarding me to the wrong department! I finally got through explaining my situation and plus how there signal is very bad which they are aware of. I told them to cancel the contract within the cooling period,they agreed and emailed me its a success its canceled! So why to this day then further money has came out of my account,?? And again I call and email them I want a refund! They are still not only demanding 20 pounds but threatening me they will bar the line and telling me my credit will be effected. Absolutely disgusting company and there is NO 'customer service' Avoid at all cost!! NO INTEGRITY JUST WANT YOUR MONEY! Gem