TO
Tomato Energy
View company profile →
Spoke to Vijay in Sales
Spoke to Vijay in Sales. Very knowledgeable, helpful and professional. Good deal offered! Unfortunately, after this praise, I was let down by Tomato Energy. They confirmed the switchover on a specific date, on the date i went about my business using the cheaper rate electricity, but realised they did not switch me over as agreed/planned- whilst I spent over 6 times the agreed amount on electric supply- cut a long story short, they blamed National Grid and said sorry no compensation for their mistake. Debacle! Making complaint and off to the Ombudsman to ensure i am adequately compensated for a mistake by - not me! Shame they play the blame game opposed to taking responsibility!