Hilton Car Supermarket
View company profile →
200 point checks is a failed false propaganda liars
I am writing to bring to your attention a serious issue regarding the recent service of the car that I purchased from your dealership. I recently discovered a significant safety concern with the brake callipers on the rear side of the vehicle that was serviced by your team. Upon further inspection by an independent mechanic, it was revealed that the brake callipers on the rear side of the car were only secured by one bolt, instead of the required number of bolts for proper installation. This oversight is not only a violation of safety standards but also puts my life and the lives of others at risk while driving the vehicle. I have attached the evidence provided by the independent mechanic, including detailed photographs and a written report highlighting the inadequate installation of the brake callipers. This negligence is unacceptable and raises serious questions about the quality of service provided by your dealership. As a customer who trusted your dealership with the maintenance and servicing of my vehicle, I am deeply disappointed by this discovery. I demand immediate action to rectify this issue and ensure that all necessary repairs are carried out to guarantee the safety and functionality of the brake system. I am requesting a full refund for the service performed on the brake callipers, as well as any additional costs incurred for the necessary repairs to address this critical safety concern. I expect a prompt response from your team regarding this matter and a commitment to resolving the issue in a timely manner. I trust that you will take this matter seriously and prioritize the safety and satisfaction of your customers. I look forward to hearing from you soon to discuss how we can proceed with resolving this issue. Thank you for your attention to this matter. Car make vauxall crossland x Reg no DL20TNK Sales man : hassan muhammed Sincerely, Falgun pujara