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More BS. Having to fight to get my and my plumbers diagnosis of the problem that took over a year and your not honoring the issue began from the beginning. Listening to all you insane excuses for the system not working, not believing even when a master plumber disagreed with you was unbelievable.
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I have finally run out of my 2 year warranty. I had to get a replacement unit every 2-3 months. Paid most of the time the return shipping and found that it did a small amount of progress in those two years. Every time I had to wait the 10 days for them to receive it, for me to track when they got it and then call them to tell them they got it!!!!! and get the replacement. Each time the progress would regress while I waited. The company always blamed me, not that their product was a problem. They shut up whenever I mentioned the bad reviews. They say 6 months, however I did 2 years and have little to show for it. I consider it a waste of $200.