CO
Collingwood Insurance Services UK Ltd
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£40 payable when you pass the test
Took out a policy for my daughter as a learner driver. Accepted cancellation fees would need to be paid if policy was cancelled, however as many other people have mentioned when I called to inform them that my daughter had passed her test they cancel the policy and expected me to pay £40 for the privilege. I appealed to the financial ombudsmen but to my astonishment they think this is reasonable. I reply to your actual response, I have never had anything back from you other than a text advising I owe you money. Why don't you just be clear to your customers and state when they pass, you will charge a £40 admin fee?