CE
Celebrity Cruises
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Deposit rip off due to Covid-19 by Celebrity.
We booked, with friends, a Celebrity cruise to Alaska in mid-January. We paid $6309. In late February we knew there was a serious problem and then the CDC put out their don't get on a cruise ship warning...Covid had arrived. On March 9 we cancelled our trip as there were ships that couldn't find a port due to outbreaks. We then found out we were to be penalized $2945 because we cancelled to early, keeping in mind the ship never left on our scheduled dates. So because we realized the danger, apparently before they did, and assumed Celebrity would recognize there was a pandemic, we expected a full refund. customer service was powerless to help us. I'm embarrassed for them. RIP OFF!