VO
VOXI Mobile
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Torture for return a phone
Torture to return a phone, has to be done via live chat, took 1 hour for the advisor Paras to process and this isn't me exaggerating. I was asked 50 questions to get a label then they say I'm out of the returns policy. I received on Saturday and then contacted them 2 weeks Saturday. Also website was down and it's hard to find the returns process online.