Crabtree Property Management
View company profile →
Zero stars would be too many for this…
Zero stars would be too many for this company! I’ve written a review here once already and whilst they claim to want to help it’s all for show. This company is a sham, they’ve ignored my correspondence for months/years. Some even being risk of life issues and yet they just don’t care. The only time they’re communicative is if they want money from you… I read here that someone said the mafia tactics are nothing in comparison to this company and I’ve never read something so accurate. Correspondence they refuse to respond to currently outstanding; - A breach of lease complaint since June 2022 - A collapsed drain that will eventually flip out of its cradle because it’s not secured and on a public road (October 2024) - Intercom issues (July 2024) - 55% Service charge hikes (March 2025) -Recovering funds from 2023/reserve fund not utilised (April 2025) Simona L (property manager) has ignored all contact and Sarah B (Simona’s Manager) has also now ignored correspondence. The Crabtree complaints email then advised not to email that address because apparently it’s not a complaint, which is just hilarious at this point. For anyone wondering if your escalation route works via the property ombudsman, I can confirm it does. They repeatedly advise it’s not the first complaint for this company…. And will pay compensation for poor service/not adhering to SLA’s/complaints process. I have been awarded twice now, just a shame Crabtree don’t ever rectify when they realise they’re in the wrong.