Spaceships Rentals (UK & Europe)
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Alarm system is a terrible thing to deal with
We rented a small camper van for travel in Scotland. The size was perfect for the road sizes. BUT, customer service neglected to tell us about the alarm system when we locked ourselves in at night for sleeping. A terrible hassle and to disengage it the first night required a midnight to 2 am wait for the repair truck to arrive to fix the system. Then we had to return to the rental agent the next morning to get it fixed. only got a 1/2 day refund for our sleepless night. After that we locked ourselves in and if we forgot to unlock before opening the doors the alarm went off again. Then we returned the camper 12 hrs before the end of out contract and they said we would get a full day of cred which we never got. next time we rent from another company we will be sure to ask about alarms. We rented from CampEasy in Iceland and never had any problems. I will never rent from this company again.