Collingwood Insurance Services UK Ltd
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I am extremely disappointed with…
I am extremely disappointed with Collingwood Insurance due to their unfair and unethical charging practices. My son had insurance with them while on a provisional license. Just four days into the new monthly cycle, they deducted the premium payment. Soon after, he passed his test on the first attempt and no longer needed provisional insurance. However, within just a week, they deducted an additional £124 from our account. To make matters worse, we were on holiday and unable to respond immediately, but without any proper notice or email follow-up, they not only deducted the full monthly premium but also charged an additional £150 for cancellation fees just three days later! This is completely unacceptable. A responsible insurance provider should at least notify customers and allow a reasonable response time before deducting such hefty amounts. Instead, Collingwood Insurance appears to take advantage of customers, charging excessive fees without proper communication. I demand a full refund of the unjustified charges. It is outrageous to make nearly £200 in just one day from a single client without considering their circumstances. This kind of customer treatment is unethical and exploitative. I strongly urge others to think twice before choosing Collingwood