Consumer

Consumer

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1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Consumer

BE

Berkfield Home

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4 out of 5 stars

Has potential but unfortunately no. Customer services are quick and efficient.

Unfortunately I purchased a table through Debenhams which there’s no way this is worth £297 prior to sale. Anyways, the table itself (the look and colour) was really nice, however the quality wasn’t it, lots of chipped bits, unstable and flimsy and it’s super inconvenient for me as I’ve got kids and I don’t want this to be a hazard in my own home. I honestly think there’s a lot of potential with the looks they’ve got for their furniture but the quality needs work/attention. Given the right materials and stability I’m going to go as far as potentially something on the ‘luxury’ side. Nevertheless, James was the person I spoke from customer services; I was a little frustrated because I honestly do not want the table and currently in the process of finding a new one - regardless of the back and forth and the gesture of allowing me to keep the table with £ off or even a replacement I just didn’t think this was suitable. He was lovely overall I do apologise for any inconvenience as they are just there to sort out inquiries but from a customer’s point of view it can be a little disappointing when you order something and it’s not up to the standard described.