Ricky Jarvis

Ricky Jarvis

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Ricky Jarvis

WI

Wisper Internet

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5 out of 5 stars

I switched from Cable America to Wisper…

I switched from Cable America to Wisper because of the down time I would constantly get with Cable America. (Sometimes up to 3 months). I couldn't be happier with Wisper. When I signed up, they said I could get the 400MB/S speed package. But when the installer arrived, he said the max I could get at my location was 100. I was fine with that and appreciated his honesty. I didn't even have to ask to make sure I was only being charged for the lower 100 speed package, he did it without even being asked. I've only had one service call in over 7 months and it was due to a bad windstorm knocking the dish out of alignment. They came out within a day or two and fixed it. Workers are always very polite as well. The other day they sent me a message saying they would be stopping by and upgrading my system for free. They showed up exactly when they said they would and upgraded the dish and electronics. I can now get up to the 400 speeds! What I love about Wisper is their honesty and reliability. Something I never had with Cable America. Cable America would no show on appointments and would take 3 weeks to come out (If they even showed). I was a little hesitant at first because weather can sometimes effect internet usage when you get it from a tower and not cable or fiber, but I haven't had any issues even in severe weather. I've had multiple internet providers in different locations throughout the years, including Cable America, AT&T, Wave, Fidelity and CenturyLink. Wisper has been the best out of all of them! If you want an internet provider that cares about their customers, is reliable, honest and easy to work with, I suggest you give Wisper a call!