PA
Pakistan International Airlines
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No Refund, No Response: Extremely Disappointing Experience with PIA
I purchased two economy flight tickets on the PIA website for travel from Lahore to Karachi on March 18, 2025. Due to a change in my itinerary, I sent two emails to PIA and also spoke with a PIA agent in Skardu, who assured me that I would receive a full refund. However, as of today—June 10, 2025—I have not received any response or refund. This experience reflects extremely unprofessional and irresponsible service. I strongly advise others to avoid using this airline.