American Water Resources
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Bad warranty coverage
Sent in a warranty request in October 2023, was told they didn’t have any electrical vendors in Colorado. They said to hire a contractor and they would reimburse me. Received a few estimates and went with lowest cost to replace circuit breakers. They said to email the receipt and I would be reimbursed. I’ve already sent emails 4 times with paperwork they requested. Eac time they say it takes 6 to 8 weeks for reimbursement. It is now July 2024 and have not received any reimbursement from them. Been told it was approved, call back and they say it’s been declined. I pay for a warranty that covers all electrical repairs. Don’t buy warranty from this company. 8 months and still not a single call from them, I have to keep calling them. Have other coverage also for water but sure it’s as losey as electrical coverage. I’m going to keep calling until they respond and reimburse me.