Jo-Ann Stores
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Order issues
Yesterday I made an order of 6 threads, ruler and cutting board. Paid (including $7.50 shipping fee) and in few minutes received email that everything except one ruler are not available and they canceled these items. Right after that I wrote them to cancel the remained items, no answer for their CS, nothing. I do not want to get one ruler which cost is less then shipping fee. I'm practical person and do not have extra money to pay for such expensive shipping fees just because they cannot organize normal curbside pick up. Today I got email that they are proceeding with my order! What a shame, why their Customer Service ignores customers emails?? Why I have to pay for what I do not want anymore and already informed them about it? There is no way to reach them by phone too.