netex

Sep 9, 2025

Rip Off warranty

This company is a Rip Off..I had my policy for over 8.5 months..and paid over $200 a month..Started with 53000 miles on my vehicle..I heard a noise in the real end and I filed a claim..luck had it my ac also went out at the same time I heard the rear end noise. Drove direct to my repair shop..they called endurance and held over 30 minutes to file a claim..Enduracne send a adjuster to look at vehicle three days later. The car was on the lift ,,the adjuster started saying , oh this is long term wear before he got underneath the car.. he saw dirt around differential where the oil change place had check ed the levels and they had let some fluid drip out and didn't wipe it clean and dirt had collected on it..The adjusted was rude to the repair shop and refused to answer any question ..the repair shop asked were they to proceed with repairs , and the adjuster replied ,you will find out.I called endurance and held for over 1.5 hours.finally some one answered..I ask why claim was denied..he said it was long term wear. I ask to define that ..he couldnt ..I ask him to send me in writing the reason for decline..he wouldnt..The repair shop called enduracne to get approval on the ac repair..she held for over 30 minutes and no answer..she had to give up..she had work to do and couldn't hold on the phone, she tried about 20 mins later..and no answer for another 20 mins..i was there in repair shop and i over heard he calls. I finally told her to forget it Id just pay the $400 for ac repair..she couldnt hold on the phone for ever . I called to cancel my policy and some girl in cancellation started to try and talk me into not cancelling. But i insisted on all the paperwork for cancellation. I also insisted it be emailed. So they couldn't say I didnt return it. I filled out and and had notarized and emailed it back.. About a week later I received a call from Will with endurance at 833 760 0386 ..he wanted to refund ALL my money if Id sign a release where I would not join any law suit or bad mouth endurance on social media.I had had this policy for over 8 .5 months an had paid over $200 a month for the best warranty they had per the fast talking salesman. I think his offer was somewhere around $ 1696.00 I told him to stick it..I was not going to quit bad mouthing them nor was I not going to agree to not sue them they are crooks. I have everything documented and all phone calls to them recorded..with lengthy hold times. I havent had time to file my personal suit, but I have joined in the class action suit..Ill wait and see what happens. They have so many bad complaints with some of the most ridiculous reasons for claim denial. Most of their adjusters are not technically or mechanically inclined..some were former Mc Donald employees. Check out facebook page endurance warranty are liars , and see all the complaints..they will take your money but not pay your claim.I think they pay just enough small claims to maintain their rating on this site.Keep in mind I had had this warranty for over 8 months when I took out warranty my mileage was 53000 miles , it had just ran out of factory mileage by 2 months not mileage..thats why I took this policy out because I knew the factory would be out , the car sit in garage a lot.I didnt even file a claim until over two months from the 30 day waiting period and nearly 2000 miles over the original mileage at time of warranty date. So if it had been long time or pre existing , I would have filed right after the 1000 miles Cadillac disagrees with their long term denial and they offerd me a hugh discount for repairs.... .Beware .run away this company is a rip off.I see a lot of post that people say , well I got some of my money back...ok..if you will send me $1000 , Ill be glad to give you back 30 percent of it when you file a claim that I dont have to pay..think about it..Its a scam.