Dexters Estate Agents
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Extremely Disappointed by Poor Communication and Unprofessional Service
Review for Willia m and Dexters I had an incredibly disappointing experience with Willia m and Dexters. After scheduling a viewing for Landor Roa d, Stockwell, London, SW9 for Friday, 07/03 at 15:00, I was left extremely frustrated. I spent over an hour preparing and arriving for the viewing, only to later discover that the current tenants had denied access. However, what truly added to my frustration was the complete lack of communication from the agent or the agency regarding this change. Neither Willia m nor anyone else from the agency bothered to inform me beforehand that the viewing had been cancelled. I was left waiting and unaware of the situation, which shows a total disregard for potential tenants who are genuinely interested in the property. Such poor communication is unprofessional and reflects badly on the agency’s overall service. It’s one thing to have a viewing cancelled, but it’s another to have no one from the agency take the responsibility to notify you. I strongly recommend that the agency improve its communication practices to avoid wasting people’s time in the future.