Water Babies
View company profile →
Daughter suddenly hates water, 4 week notice period
Our daughter initially was OK with the lessons, but one week suddenly decided she didn't want to swim (she was about 7 months old). This started the week after a trainee teacher took the class, but we're not sure if it's related. We persevered for a few more weeks, trying lots of ways to encourage her to enjoy it, but she just clung on to her dad and wouldn't do any of the activities, and was clearly unhappy at being there. Eventually we decided to stop putting her through it and rang up to cancel, but were told that there's a 4 week notice period (first we'd heard about it). We cancelled the direct debit but they somehow they took our money anyway. So that was nearly £80 spent on lessons we didn't go to. I'm still cross about it 2 months later and I've been telling all my friends with babies to go to their local authority leisure centre instead. It's much cheaper and you won't feel like you've literally been robbed. Update: I got in touch with Waterbabies about a month ago at the email address they advised in the reply here. No reply yet.