Leonardo Hotels
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Stayed at the Leonardo Hotel in… Glasgow
Stayed at the Leonardo Hotel in Glasgow. It was a very unpleasant stay. On arrival the male receptionist was unfriendly and rude. Also the bath/shower tap didn't function in the room I was given and the auto plug in the sink was stuck so you couldn't empty it. Therefore I was unable to bathe, shower or wash. I asked to change rooms because of this the next morning only to be put next door to a very loud couple who argued all of the time. I also found out later I was charged £12 extra which I can only presume was for having to move rooms! I would never stay here again because their customer service and their attitude towards guests is the worst I have ever come across. What made it worse was I was staying there hopefully for a nice weekend prior to going into hospital for a very serious operation. It turned out to be my worst stay anywhere ever.