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Kristie R

Kristie R

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Kristie R

Jo-Ann Stores logo

Jo-Ann Stores

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1 out of 5 stars
Dec 13, 2019

I wish I had read reviews

I wish I had read reviews. I normally shop in store, but both stores are over an hour away, and I was not going to drive for fabric. I placed an order on December 2, 2019. Four fabrics. 9 yds of 108" flannel arrived from one location in a 5 and 4 yd. cut. I'm making sheets for a split king bed and they have to be in 3 yd increments. Then when I unfolded to measure, there is a huge tear in the middle of one of the cuts.6 yds for coat lining. That is in a 4 and 2 cut. 3 yds of flannel for a nightgown. That came in 2 and 1. 3 yd cut-came as a 3 yd. cut. That in and of itself is utterly ridiculous! Buying fabric generally requires one length. And now I will have to return it to the store which I didn't want to drive to in the first place. Not to mention that the fabrics are not available at my store. So a total waste of time and money. Money??? Right, hold the order amount and then place individual charges for each box that ships. AND since I used my paypal account for payment, I can only be given a JoAnn gift card as my reimbursement! 10 days later and I still don't have all the fabric. The last box hasn't been updated since the 10th and may never show up. In store, I have always had a pleasant experience. Online is absolutely the most horrid, abysmal process ever. Never ever again.