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It’s been 5 months of constant hell…
It’s been 5 months of constant hell trying to get patient assistance for my senior citizen mother to help with her prescription. It’s been 5 months of faxing over paperwork and insurance cards, appeal letters, insurance termination letters and then having to call every 2 weeks to hear we need something else faxed. Something that could have been told to us 5 months ago. It’s a game, there is no way this couldn’t be handled 5 months ago, especially since she was approved for it in October of 2024