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Intrepid Travel
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Why use Intrepid if they don’t refund fully
Having cycled through Cuba with Intrepid (and loved it) I was determined to go with them again and again and again. As the lockdown started I was already planning my next two trips with them but thankfully I didn’t make a booking and now I can see that I was extremely fortunate to not do so. The impression I get from reading recent reviews is that Intrepid provide great holidays but they’re are also a money grabbing bunch of thieves. How dare they “steal” a sum of money from customers who are denied their holiday and describe it as unrecoverable costs! Sadly, this company deserves to fail - there are other similar companies in the UK which apparently provided full refunds post Covid lockdown. I’ll use them instead.