ALTA Language Services
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Complete disaster
SHAME ON YOU ALTA!!! I want to share my experience so that anyone experiencing this has some sort of point of reference and support and not think is their fault or that they did something wrong and lose confidence in their skills and abilities. I was tested by Alta twice on my native language (mind you), on behalf of a company I applied for, and I failed. I PASSED THE TESTS ON 2 OTHER DIFERENT FOREIGN LANGUAGES (THAT ARE NOT NATIVE TO ME) BUT FAILED MY OWN when I am NATIVE - BORN AND RAISED, I've done all the schooling there is in that country: pre-k, kindergarten, primary, secondary, high school, college. I spent 24 years in that country and even went and got a master's degree in there, and somehow, I failed the reading test in that language, but magically pass in languages that aren't even native to me... Contemplate on that for a little bit and judge for yourselves how competent and reliable they are when it comes to testing (especially when other companies rely on them to test potential new hires). I tried contacting them, but these people are impossible to reach, I have done everything I could to explain, and THEY DO NOT CARE. I drained myself insisting and begging to get to speak to someone - forget about it. I wasted weeks (spending the time and energy taking all the tests in 3 different languages (Reading, Speaking, Writing) trying to get this job (on behalf on which I was tested for) and DID NOT GET IT all because of Alta!!! I found out eventually from the company that wanted to hire me that 10 of 25 questions of my Reading test were left unanswered - which of course in reality (on my end) never happened. I answered each and every one of them thoroughly EACH TIME I took the test (I took the Reading test twice and TWICE I FAILED). I brought it to everyone's attention (whichever email addresses I could get) that they have an issue, that there is something wrong in there and they do not care, they do not want to look into it, they do not want to fix it. Now imagine people not being able to get a job because of them, and worse, losing their credibility and reputation in front of everybody. Can you imagine how invested I was at this point along the way with the hiring process and everything....and they COMPLETELY IGNORE ME. I spoke to everyone about this incident, people that have at least a masters if not a PHD and they are all in shock and think this is a complete joke. I would honestly sue them. If someone is reading this and wants to talk to me about it, 5018022547 is my number.