HA
Halfords Retail
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Awful first experience
Paid £130 for 3 year e-bike cover, had to go into store to collect... nothing, there was nothing to collect. Then tried to buy tyres, not in stock, have to go online. Tried to book a service, have to go home book online, then return to store. Purchased a pump (an item they did have on a shelf, that I didn't have to do online) asked to use the discount, they didn't know about it, didn't have to provide evidence I was entitled to a discount, they found a piece of paper to scan and apply a discount. Went home used Live Chat for help, as the website errored when attempting to purchase, just told someone will get back to me Tried to provide constructive feedback, ignored.
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