Saint and Sofia
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$20 charge for returns
Be aware they charge $20 for a return. I didn’t see that mentioned anywhere on their website. Maybe not a big deal on something expensive, but I needed to return a $30 tank top. To make matters worse, I accidentally ordered it twice because the first time I made a typo in my email addy, and when I never received a confirmation I mistakenly assumed the order didn’t go through. S&S was going to keep $40 of a $60 purchase and after much complaining, agreed to “only” charge $10 for one of the returns. I had to request the refund after waiting more than a month, and then it was immediately posted. Wonder if it ever would have come through if I didn’t ask after it? It was a very unpleasant customer service experience and I’ll never order from them again.