Celebrity Cruises
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This company is nothing but a scam
This company is nothing but a scam. We have had the worst experience ever. We booked our next trip on board upon promise of good rates to Japan. 400 $ was transferred, but according to them, they could not find it, even though my bank gave them the documents. After many calls and complaints I gave up the whole thing after three months. They could not find the funds and automatically the trip is cancelled according to the contract. Now three months prior to the trip they suddenly ask if I want to upgrade my cabin, while we long time ago planned something else. Now they are so rude and send us an invoice. I will use lawyer to get them off the business in at least Norway. Avoid this cruise line. Aside from all the irresponsible booking system, the food quality the elite feeling they used to have is gone. Just ridiculous low quality service and food.