Wessex Internet
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I have been with Wessex Internet for Over 3 Years
I have been with Wessex Internet for over 3 years now and recently changed from Wireless to their new Fibre provided broadband. Following my changeover, I had a couple of minor issues and contacted them to get resolved. I could not have wished for a better response. Lucy from Customer Services sorted out my issues in a friendly, professional and extremely prompt and efficient manner. She ensured that I was kept informed after my call to her to ensure that everything was sorted very much to my satisfaction. Every organisation has issues - it is the way that those issues are resolved that really counts and is the mark of a company. Given their response fronted through Lucy, I absolutely recommend Wessex Internet, both for its product and for its care after. Their service does really deliver what it promises. Thank you Lucy.