Marco Pierre White Restaurants
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Table booked for 7:15 on a Thursday…
Table booked for 7:15 on a Thursday during “Eat out to Help out” Poor food, poor service will not go back!! Arrived on time to be told our table was not ready due to people still being on it. We chose the 3 course set menu, and still took over 2 hours for the service. Food was average at best, Beetroot and hens egg salad was half an egg and half a thinly slice beetroot and the tempured whitebait was very dry and lacked any batter. steak was no better than a pub cooked steak, cheese and crackers was one air dried slice of cheddar and 4 jacobs crackers not the jacks farm biscuits listed, when mentioned to the hostess she was aware of the issues sourcing the advertised biscuits but no mention of it when ordering. The chocolate brownie was also not available on the set menu which left a very poor choice on the menu. There was over 30 minutes wait for our drinks which considering the capacity limits of covid and the over staffing was really poor as well. Not what i would expect from Marco Pierre White, for our first date night posy covid lockdown, disappointed is an understatement. ***update*** We were contacted following a facebook review and were offered a “complimentary” meal to make up for the poor service received 2 weeks after the review. I tried to book this meal to be told they had no record of the complaint and refused to book the “complimentary meal”.