Steven Johnstone is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 3.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
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Bought 200m square of vinyl flooring, great service from start to finish. This company can’t be beaten on price after I researched the best prices. Order arrived when stated and can’t fault quality. Special thanks to Kristen from Sales and Lynsey from logistics.5 star all round.
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This is a true review of a company that I should have never been talked into re-starting my direct debit. I previously cancelled the direct debit due to failed treatments and then cancelling treatments at the last minute, giving various reasons for not attending, even though they were happy to take the direct debits. After waiting weeks to get a response of what payments had been made against treatments carried out, they said that I owed them £13 ish, which I paid. I have never been shown proof of this so think it was a finger in the air price. I was assured things would improve so I set up my direct debit, against my wife’s opinion. My first treatment was to be carried out on the 29th June, 2022, so was surprised, on my arrival home from work on the 28th to find 2 cards through the door saying the treatment had been done. Now to fill everyone in, we have been building an extension for the past year with scaffolding and Heress fencing round the house, it’s a struggle to get the wheelie bin round to put grass cuttings in never mind their operative. So I had planned on clearing a route for them to get access. On checking the lawn there was not one granule to be seen on the lawn, my builders confirmed that nobody had been round the back lawn and they would know as they were putting up breeze blocks. On contacting Greenthumbs they assured it had been done and said they would send out their manager. Their manager who turned out to be an operative that has previously carried out treatments, now with a official Greenthumb jacket appeared and not surprisingly had difficulty accessing the back lawn, he said in his opinion it had been treated, my backside. So decision made, should have listened to my wife, direct debit cancelled and to Greenthumb, don’t ask me to contact you to resolve this. I will go with a trusted local lawn care company that can be trusted and are honest and reliable.You will not be extorting anymore money from me. Read Greenthunmb reviews people, there’s a common theme there.this is company was was good at the start, when I used them over 5 years ago but has fallen away with any quality of service. You have been warned.