Hilton Car Supermarket
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Good car. Promises not kept.
I bought a (21) Skoda Superb from Hilton Car Supermarket 3 weeks ago. GOOD: - They have a good selection of cars and I thought the price was good for the car. - The guy who dealt with me was helpful. - The car appears to be as described. No major issues, but time will tell. NOT GOOD: - The car was missing body trim from the driver door handle. The sales person explained they already had the part on order (due to arrive that day apparently), which would absolutely be sent on to my home address. It never arrived. That says something about aftercare and maybe something about their reliability. A bit disappointing. If you're reading this HCS, what about it? Will that part be sent on to me? - No tyre inflation device fitted (or spare wheel), which seems a bit odd. I think maybe they forgot to put one back in the car after cleaning it. Unsatisfactory.