Samantha

Samantha

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Samantha

NE

Newton Property Management

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5 out of 5 stars

Tamur is a credit to Newton!

Tamur was so helpful, knowledgable, efficient and managed to majorly reduce the stress I have been under trying to fix all my account problems with Newton. I had been trying to get in contact for nearly two months as my account was not correctly set up initially and I had no access to my information. I had emailed and had no response after getting a generic email to say I would be contacted within 48 hours. I had then phoned a few weeks later stressing the problem with my online account and my inability to be able to view my bills or know how much I owed or would be charged going forward with the fees. The girl I spoke to on the phone was unhelpful, patronising and assured me that the problem would be passed over to IT to amend and that she would have my property manager call me the following day, I never received this follow up call and my account was never fixed by IT. Tamur has restored my faith that there are competent people who work for Newton. Thank you again to him for all his help and patience!