RE
Regain
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Truly wondering if Regain is a scam
On Regain you pay a monthly subscription which gives you and your partner access to one weekly session. This is the only product available, meaning if you are busy one week you are paying for nothing. If your therapist is busy one week, you are again paying for nothing. Even worse, the process to invite your partner to couples therapy does not work and Regain sends dead links that leads to nothing. My partner has not been able to sign on for several days so we are currently being charged for a service we cannot access. I have inquired about a refund Thursday May 30th. It is now Tuesday June 4th and while their website say the respond within 24 hours on weekdays I have yet to hear back from them.