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Dreadful company
Dreadful company. Utterly incompetent. Got SIM ok in 3 days. Requested port in of number for the next day online. Didn't happen. Phoned up. Awful VOIP call quality to their help desk. Assured me it would happen the next working day. However it didn't. Can't even manage a simple task. They then had the cheek to blame me and say I had cancelled the request. This wasn't true. This is such a simple task on other networks. This then lead me to be billed another month by my existing provider. Director needs to give their staff a good talking to and manage their reputation better. Do not use this business. Update: they say it is an automated process. It is. My request was not actioned on the selected date. It was then marked deleted. I spoke with them on the phone and raised a new port request. This also didn't happen. All details were correct. Their porting system is unreliable and I expect more customers will make similar findings over time.