Kits
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Fantastic customer service and great quality
I've been ordering through KITS for the past few years as Zenni, while slightly cheaper, messes up my order quite often and customer service is hard to contact. I just accidentally added the wrong RX to my contact lens order (the doctor at Costco forgot to update the new lens brand) and they were able to fix my order within 15 minutes (including the short wait time on the phone for the service agent) of me updating my prescription and the lady gave me a small discount and a coupon for my next eye glass order...I didn't even need any of that, I just desperately needed new contacts before my trip to CA in 2 weeks. The company is great and they're responsive and fix mistakes. I've recommended them to all of my colleagues. As for eye glasses, I've noticed that my glasses fit better and they feel like better quality (I work in a lab and some of the cleaning agents wreck havoc on my frames if I touch them) and they last longer.