Charles Babalola

Charles Babalola

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1 out of 5 stars
Average rating

Reviews by Charles Babalola

PL

PLS Solicitors

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1 out of 5 stars

Terrible experience

As a person who HARDLY EVER leaves bad reviews, this shows you how bad my experience was. I believe I’m a very fair and patient person too. Firstly, by the time I completed on my deal, these guys passed me around to 4 separate solicitors. 4 !!!! It was very hard to keep up with what was going on my case, let alone the solicitor who’s just been passed the case. It was so poor. Secondly, I could hardly ever get through to whoever was working on my case. (I’m not going to name anyone on here), But this happened A LOT. I’d call up, be placed on hold, and then told that the solicitor would call me back. I wouldn’t get a call back, and then I’d have to call back later in the day or the next day. This was very frustrating and unprofessional. It made you question if these guys actually wanted to help me or not. As a young person dealing with solicitors for the first time, I wish I chose better. I’m not happy with this service and will never use you guys again. There’s so much more I could say but I’ll leave it there .