Bitdefender
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Problem extending existing license
I have been using Bitdefender for years both personally and on our church account with no issues until today. I noticed on Amazon that they had a special offer for a 10 devices which I bought for our church. At the moment we only have 5 devices active and my intention was to extend the license period of the current 5 devices and add more devices to the account. Followed the instructions and went to the "My Subscriptions" web page and clicked the "Upgrade" button which produced another web page where the only option available was to buy another subscription which was useless to me as I already have a new subscription purchased from Amazon. I went back to "My Subscriptions" and the only other option was to press the "Activate with Code" button. This produced an entirely new subscription section, with no option to extend existing licenses, with 10 vacant licenses for new device allocation. It appears that extending existing licenses is a thing of the past and if you want to keep existing licenses active then auto renewal is now your only option. This in my opinion is very short sighted and denies loyal customers the option to take advantage of discounted offers on licenses to extend their subscription and forces existing customers to either purchase new licenses via the "Upgrade" button or to go down the auto renewal route both of which cost more and is clearly designed to benefit Bitdefender and not existing customers. With regret when my personal and church subscriptions expire I'll be looking elsewhere.